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Oporto in the best company! Come discover the charms of Portugal guided by a

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Booking Policy

Tour Booking:

  • All reservations must be made through our website.
  • All required data requested at the time of booking are exclusively used by Portugal Excellence Tours and in a strictly confidential format.
  • All reservations must be made at least 48 hours in advance;
  • All tours only operate with a minimum of 2 people and Portugal Excellence Tours reserves the right to cancel if the minimum number of participants is not verified;
  • Children between the ages of 0 and 4 travel free of charge; children from 5 to 12 years old only pay 50% of the total amount of the respective tour;
  • Portugal Excellence Tours is not responsible for any loss or damage of personal objects that occurs outside our vehicles;
  • Advertised prices apply for shared / semi-private tours. For tours in private the values can change.

Delays and "NO-SHOW":

  • Whenever possible, we give a maximum tolerance of 5 minutes of client waiting. In prepaid services there will be no refund in case of delay or no-show;
  • If Portugal Excellence Tours delays without giving a minimum notice of 20 minutes, there will be a refund of the prepaid amount;
  • The notice of delay is always made by Portugal Excellence Tours to the customer (if the same has provided the telephone contact) or to the Hotel that will keep the record of our delay communication;
  • If Portugal Excellence Tours fails to respect the agreed time, and has not made the notice of delay, it assumes the transport expenses that the client may have had in accordance with the service that contracted;
  • In case of delayed arrival time at the airport, the client should contact Portugal Excellence Tours so that he can reschedule the time of arrival.

Payment methods:

  • Payment must be made in full via Paypal or Bank Transfer;
  • Services reserved and carried out on the same day must be paid in cash.

Refunds - Tours and Transfers:

  • Cancellations of prepaid services made up to 48 hours will be entitled to full refund. The same will be processed up to 30 days;
  • Cancellations of prepaid services in a period less than 48 hours will be charged 25% of the service not performed;
  • Reimbursement expenses charged to the client.
Tours Itineraries Oporto Douro Valley Minho Central Portugal Transfers Blog Contact Booking Policy Tour Booking: reservations must made through website required data requested time booking
exclusively used Portugal

Excellence Tours strictly confidential format

reservations
must made least hours advance; tours only operate with minimum people
Portugal Excellence Tours reserves right cancel minimum number participants verified; Children between ages travel free charge; children from years only total amount
respective

tour; Portugal Excellence Tours responsible loss damage personal objects that occurs outside vehicles; Advertised prices apply shared semi private tours tours private values change Delays SHOW": Whenever possible give maximum tolerance

minutes client waiting prepaid services there will refund case
delay show; Portugal
Excellence Tours delays without giving minimum
notice minutes there

will refund prepaid amount; notice delay always made Portugal Excellence Tours customer

same provided telephone contact Hotel that will keep

record delay communication; Portugal Excellence Tours fails respect agreed time made notice delay assumes transport expenses that client have accordance with service
that contracted; case delayed arrival time airport client should contact Portugal Excellence Tours that reschedule
time

arrival Payment methods: Payment must made full Paypal Bank Transfer; Services reserved carried same must paid cash Refunds Tours Transfers: Cancellations prepaid services made

hours will
entitled full refund same will processed
days;

Cancellations prepaid services

period less than hours will charged service performed; Reimbursement
expenses charged client More information About Booking Policy About Tours Privacy Policy Contact TripAdvisor Awards TripAdvisor
Awards
Contacts info@excellence tours +351 +351 More information About Booking Policy About Tours Privacy Policy Contact Subscribe Your email will only used offer announcements 2019 Trajetória Surpresa Unipessoal
Portugal

Excellence Tours Licence RNAAT 607/2015 Developed Discover Oporto best company Come discover charms Portugal guided highly professional team with deep knowledge culture

customs that will
lead most beautiful landscapes historical places country full traditions Douro Valley Porto Tours oporto tours oporto aveiro braga guimarães fatima batalha coimbra tours douro douro tours douro valley tours douro valley visit porto visit oporto porto tours porto wineries port wine alvarinho travel porto travel oporto Booking Policy
Tours
Itineraries Oporto
Douro Valley
Minho Central Portugal Transfers Blog Contact Booking Policy Tour

Booking: reservations must

made through website required data requested time booking exclusively

used
Portugal Excellence Tours strictly confidential

format reservations must made least hours advance;

tours

only operate with minimum

people Portugal Excellence Tours reserves right cancel minimum number participants verified; Children between ages travel

free charge; children from years

only total amount respective tour; Portugal Excellence

Tours responsible loss damage
personal

objects that occurs outside vehicles; Advertised prices apply shared semi private tours tours

private values change Delays SHOW": Whenever possible give maximum tolerance minutes client

waiting prepaid services there will refund case delay show; Portugal Excellence Tours delays without giving minimum notice minutes there will

refund prepaid amount; notice delay always made
Portugal

Excellence Tours customer

same

provided telephone contact Hotel that will keep record delay communication; Portugal Excellence Tours fails respect agreed time

made notice delay

assumes transport expenses that client have

accordance with service

that contracted; case delayed arrival time airport client should contact Portugal Excellence Tours that reschedule time arrival

Payment
methods: Payment must made full Paypal Bank Transfer; Services reserved carried same must paid cash Refunds Tours Transfers: Cancellations prepaid services
made

hours will

entitled full refund same will processed days; Cancellations prepaid services period

less than hours

will

charged service performed; Reimbursement expenses charged client More information About Booking Policy About Tours Privacy Policy Contact TripAdvisor Awards TripAdvisor Awards Contacts info@excellence tours +351 +351 More information About Booking Policy About Tours Privacy

Policy Contact Subscribe

Your email will only used offer announcements 2019 Trajetória

Surpresa
Unipessoal Portugal

Excellence Tours Licence RNAAT 607/2015 Developed Discover Oporto best company Come discover

charms Portugal
guided highly professional team with deep knowledge culture customs that will lead most beautiful landscapes historical places country full traditions Douro Valley Porto Tours oporto tours oporto aveiro
braga guimarães fatima batalha coimbra tours

douro douro tours douro valley tours douro valley visit

porto visit

oporto porto tours porto wineries port wine alvarinho travel porto travel oporto Booking Policy

Tours Itineraries Oporto Douro Valley Minho

Central Portugal Transfers Blog Contact Booking Policy Tour Booking: reservations
must made

through website required data requested time booking exclusively used Portugal Excellence Tours strictly confidential format reservations must made least hours advance; tours only operate with minimum people

Portugal

Excellence Tours

reserves right cancel

minimum number participants verified; Children between ages travel free charge; children from years only total

amount respective tour; Portugal Excellence

Tours responsible loss damage personal objects that occurs outside vehicles; Advertised prices apply

shared semi private tours tours private values change Delays SHOW": Whenever possible give

maximum

tolerance minutes client waiting prepaid

services there will

refund case

delay show; Portugal Excellence Tours delays

without
giving minimum notice minutes there will refund prepaid amount; notice delay
always

made Portugal Excellence Tours customer same provided telephone contact Hotel that will keep record delay communication; Portugal Excellence Tours fails respect agreed

time
made notice delay assumes transport expenses that client have accordance with service that contracted; case delayed arrival time airport

client should contact

Portugal

Excellence Tours that reschedule time arrival Payment

methods: Payment must made full Paypal Bank Transfer;
Services reserved carried same

must paid cash Refunds Tours Transfers: Cancellations prepaid services made hours will entitled full refund same will processed days; Cancellations prepaid services period less

than hours

will

charged service performed; Reimbursement expenses charged client More information About Booking Policy About Tours Privacy Policy Contact TripAdvisor Awards TripAdvisor Awards Contacts info@excellence tours +351 +351 More information

About

Booking Policy About Tours Privacy Policy Contact Subscribe Your email will only used

offer announcements 2019 Trajetória Surpresa Unipessoal Portugal Excellence
Tours

Licence RNAAT 607/2015 Developed Discover Oporto best company Come discover

charms Portugal guided highly professional

team with deep knowledge culture customs that will lead most beautiful landscapes historical places

country

full traditions Douro Valley Porto Tours oporto tours oporto aveiro braga guimarães fatima batalha coimbra tours douro douro tours douro valley tours douro valley visit porto visit oporto porto tours porto wineries port wine alvarinho travel

porto travel oporto Booking
Policy
Tours Itineraries Oporto Douro

Valley Minho Central Portugal Transfers Blog Contact Booking Policy Tour Booking: reservations must made through website required data requested time booking exclusively used Portugal Excellence Tours

strictly
confidential format reservations must made
least hours advance;

tours only

operate with

minimum people Portugal Excellence Tours reserves right

cancel minimum number participants verified; Children between ages travel free charge; children

from years only total amount respective tour; Portugal Excellence Tours

responsible loss damage personal objects that occurs outside vehicles; Advertised prices

apply

shared semi private tours tours private values

change
Delays SHOW": Whenever possible give maximum tolerance minutes client waiting

prepaid services there

will refund case delay show; Portugal Excellence Tours delays without giving minimum notice minutes there will refund prepaid amount; notice delay always made Portugal

Excellence Tours
customer same provided telephone contact Hotel that will keep record delay communication; Portugal Excellence Tours fails respect agreed time made notice delay assumes transport expenses that client have accordance with service that contracted; case delayed arrival time airport client should
contact
Portugal Excellence Tours that reschedule time arrival Payment methods: Payment must made
full

Paypal Bank Transfer; Services reserved carried same must paid cash Refunds

Tours Transfers: Cancellations prepaid services made hours will entitled full refund same will processed days; Cancellations prepaid services
period less than hours will charged service performed; Reimbursement expenses charged
client More

information About Booking

Policy About Tours Privacy Policy Contact TripAdvisor Awards TripAdvisor Awards Contacts info@excellence tours

+351 +351 More information About Booking Policy About Tours Privacy Policy Contact Subscribe Your email will only used offer announcements 2019 Trajetória Surpresa Unipessoal Portugal Excellence Tours Licence RNAAT 607/2015 Developed Discover Oporto best

company Come discover charms Portugal guided highly professional team with deep knowledge culture customs that

will lead most beautiful landscapes historical places country full traditions Douro Valley

Porto Tours oporto tours oporto aveiro braga guimarães fatima

batalha coimbra tours douro douro tours douro valley tours

douro valley visit porto visit

oporto porto

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Tours Itineraries

Oporto Douro Valley Minho Central Portugal Transfers Blog Contact Booking Policy Tour Booking: reservations must made through website required data requested time

booking exclusively used Portugal Excellence Tours strictly

confidential format reservations must made least hours

advance; tours only operate with minimum

people Portugal Excellence

Tours reserves right cancel minimum number participants verified; Children between
ages travel free charge; children from years only total amount respective tour; Portugal Excellence Tours

responsible loss damage

personal objects

that occurs outside vehicles; Advertised prices apply shared semi private tours tours private values

change Delays SHOW":

Whenever possible give maximum tolerance

minutes

client waiting prepaid services there will refund

case delay show; Portugal

Excellence Tours delays without giving minimum

notice

minutes there will

refund prepaid amount; notice delay
always made

Portugal Excellence Tours customer same

provided telephone contact Hotel that will keep record delay communication; Portugal

Excellence Tours

fails respect

agreed time made notice delay assumes transport expenses that client have

accordance with service that

contracted; case delayed arrival time

airport client should contact

Portugal
Excellence Tours that reschedule time arrival Payment

methods: Payment must made full Paypal Bank

Transfer;

Services reserved carried

same
must paid
cash

Refunds Tours Transfers: Cancellations prepaid services made

hours will entitled full refund same will processed days; Cancellations prepaid services period

less than
hours will charged
service performed; Reimbursement expenses
charged client More information
About Booking Policy About Tours Privacy Policy Contact TripAdvisor Awards TripAdvisor Awards Contacts info@excellence tours +351 +351 More
information About

Booking Policy About Tours Privacy Policy Contact Subscribe Your email will only used

offer
announcements 2019 Trajetória Surpresa Unipessoal Portugal Excellence Tours Licence RNAAT 607/2015 Developed Discover Oporto best company Come discover charms Portugal guided highly professional team with deep
knowledge culture
customs that will lead most beautiful

landscapes historical places country full traditions Douro Valley Porto Tours oporto tours oporto aveiro braga guimarães fatima batalha coimbra tours douro douro tours

douro valley tours douro

valley visit porto visit oporto
porto tours porto wineries port wine alvarinho travel porto travel oporto Booking Policy
Tours
Itineraries Oporto Douro Valley Minho Central Portugal Transfers Blog

Contact Booking Policy Tour Booking: reservations must made through website required data requested time booking exclusively used Portugal

Excellence Tours strictly confidential

format reservations must made

least hours advance;

tours only operate with minimum people Portugal Excellence Tours

reserves
right cancel minimum number participants
verified;

Children between ages travel free

charge;

children from years only total amount

respective tour;
Portugal Excellence Tours responsible loss damage personal objects that occurs outside vehicles; Advertised prices
apply shared

semi private tours tours

private values change Delays SHOW": Whenever possible give maximum

tolerance minutes client

waiting prepaid services there will refund case delay

show;
Portugal Excellence Tours delays without giving

minimum notice minutes there will refund prepaid amount; notice delay always made Portugal Excellence Tours customer same provided telephone contact Hotel that will keep record delay communication; Portugal Excellence Tours

fails respect agreed time made notice delay assumes transport expenses that client

have
accordance with

service that contracted; case delayed arrival time airport client should

contact Portugal Excellence Tours that reschedule time

arrival
Payment methods: Payment must made full Paypal Bank Transfer; Services reserved
carried
same must paid cash Refunds Tours Transfers: Cancellations prepaid services made hours

will entitled full refund same

will processed days; Cancellations prepaid services

period less than hours will

charged service performed; Reimbursement expenses charged client More

information
About Booking Policy About Tours Privacy Policy Contact TripAdvisor Awards

TripAdvisor Awards Contacts info@excellence

tours +351 +351 More information About

Booking

Policy About Tours Privacy Policy Contact

Subscribe Your
email will only used offer announcements 2019 Trajetória Surpresa Unipessoal Portugal Excellence Tours Licence RNAAT 607/2015 Developed Discover Oporto best company Come discover charms Portugal guided highly
professional team
with deep knowledge culture customs that
will

lead most beautiful landscapes historical places country full traditions Douro Valley Porto Tours oporto tours oporto aveiro braga

guimarães fatima batalha coimbra

tours douro douro tours douro valley tours douro

valley visit porto visit oporto porto tours porto wineries port wine alvarinho travel porto travel oporto Booking Policy
Tours

Itineraries Oporto Douro Valley Minho Central Portugal Transfers Blog Contact Booking

Policy Tour

Booking: reservations must made through website required data requested

time booking exclusively
used

Portugal Excellence Tours strictly confidential

format reservations

must made least hours advance; tours only

operate

with minimum people Portugal Excellence Tours reserves right cancel minimum number participants verified; Children between ages travel free charge; children from years only total amount respective tour; Portugal Excellence Tours responsible loss damage personal objects that occurs outside vehicles; Advertised prices apply shared semi private tours tours

private values change Delays

SHOW": Whenever possible give maximum tolerance minutes

client waiting prepaid

services there will refund case delay show; Portugal Excellence Tours delays without giving minimum notice minutes there will

refund prepaid amount; notice delay always

made Portugal Excellence Tours customer same provided telephone contact Hotel that will keep record delay communication; Portugal Excellence Tours fails respect agreed time made

notice delay assumes transport expenses that client have accordance with service that contracted; case delayed arrival time airport client should contact Portugal Excellence Tours that reschedule

time arrival
Payment
methods: Payment must made full

Paypal Bank Transfer; Services reserved carried same must

paid cash Refunds
Tours

Transfers: Cancellations prepaid services made hours will entitled full refund

same will processed days; Cancellations prepaid services period less
than hours will charged

service performed; Reimbursement expenses

charged client More information About Booking Policy About Tours Privacy Policy Contact TripAdvisor Awards TripAdvisor Awards Contacts info@excellence tours +351 +351 More information About Booking Policy

About Tours Privacy Policy Contact Subscribe Your email will only used

offer announcements 2019

Trajetória Surpresa Unipessoal

Portugal Excellence Tours

Licence RNAAT 607/2015 Developed Discover

Oporto best

company Come discover charms Portugal guided highly professional team with deep knowledge

culture customs that will lead most
beautiful landscapes
historical places country full traditions Douro Valley Porto Tours oporto tours oporto aveiro

braga guimarães fatima batalha coimbra tours douro douro tours douro valley tours

douro valley visit porto visit oporto porto tours porto wineries port wine alvarinho travel porto travel
oporto
Booking Policy
Tours Itineraries
Oporto Douro Valley Minho Central Portugal Transfers Blog Contact Booking Policy
Tour Booking: reservations must

made through website required data requested time booking exclusively used Portugal Excellence Tours

strictly confidential format reservations must made least hours advance;

tours only operate with minimum people Portugal Excellence Tours reserves right cancel minimum number participants verified; Children between ages
travel
free charge; children from years only
total amount
respective tour;

Portugal Excellence

Tours
responsible loss damage

personal objects that occurs outside vehicles; Advertised prices apply shared semi private

tours tours private values change
Delays
SHOW": Whenever possible give maximum tolerance minutes client waiting prepaid services there will refund case delay show; Portugal Excellence Tours delays without giving minimum

notice minutes there will refund prepaid amount; notice delay always made Portugal Excellence Tours customer

same

provided telephone contact Hotel that

will keep record delay communication; Portugal Excellence Tours fails respect agreed time made notice delay assumes transport expenses

that client have accordance with service that contracted; case delayed arrival time airport client should contact Portugal Excellence Tours that reschedule

time arrival Payment methods: Payment must made full Paypal Bank Transfer; Services reserved carried same must paid

cash
Refunds Tours
Transfers: Cancellations

prepaid services made hours will entitled full refund same will processed days; Cancellations prepaid services period less than hours will charged service

performed;

Reimbursement expenses

charged

client More information About Booking Policy About Tours Privacy Policy Contact TripAdvisor Awards

TripAdvisor Awards Contacts info@excellence tours +351 +351 More information About

Booking Policy About Tours Privacy

Policy Contact Subscribe Your email will only used offer announcements 2019

Trajetória Surpresa

Unipessoal Portugal Excellence Tours Licence RNAAT 607/2015 Developed Discover Oporto best company Come

discover charms Portugal guided highly professional team with deep knowledge culture customs that will lead most beautiful landscapes

historical places country full traditions Douro Valley Porto Tours oporto tours

oporto aveiro braga guimarães fatima batalha coimbra tours douro douro tours douro valley tours

douro

valley visit porto visit oporto porto tours porto wineries port wine

alvarinho travel porto travel
oporto Booking Policy Tours Itineraries Oporto Douro Valley

Minho Central Portugal Transfers Blog Contact Booking Policy Tour Booking: reservations must

made through website required data requested time booking exclusively used
Portugal Excellence Tours

strictly confidential format reservations must made least hours advance; tours only operate with minimum

people Portugal Excellence Tours reserves right cancel minimum number participants verified; Children between ages travel free

charge; children from years only total amount respective tour; Portugal Excellence Tours responsible loss damage personal objects that occurs outside vehicles;

Advertised

prices apply shared semi private tours tours private values change Delays SHOW": Whenever possible give maximum tolerance minutes

client waiting prepaid services there will refund case delay show; Portugal Excellence Tours delays without giving minimum notice minutes there will refund prepaid amount; notice delay always made Portugal Excellence Tours customer same provided telephone contact Hotel that

will keep record delay communication; Portugal Excellence Tours fails respect agreed time made notice delay assumes transport expenses that client have accordance with service that contracted; case delayed arrival time airport client should contact Portugal Excellence Tours that reschedule time arrival Payment methods: Payment

must made full Paypal Bank Transfer; Services

reserved carried
same must paid cash Refunds Tours Transfers:
Cancellations prepaid

services made

hours will entitled full refund same will processed days; Cancellations prepaid services period

less

than hours will charged service performed; Reimbursement expenses charged

client More information About Booking Policy About Tours Privacy Policy Contact TripAdvisor Awards TripAdvisor Awards Contacts info@excellence tours +351 +351 More information About Booking

Policy About Tours Privacy Policy Contact Subscribe Your email will only

used offer announcements 2019 Trajetória

Surpresa
Unipessoal Portugal Excellence Tours Licence RNAAT 607/2015 Developed Discover Oporto best company Come discover charms Portugal guided highly professional team with deep knowledge

culture customs that will lead most beautiful

landscapes

historical places country full traditions Douro Valley Porto

Tours oporto tours oporto aveiro braga guimarães
fatima batalha
coimbra tours douro douro tours douro valley tours douro valley visit
porto

visit oporto porto tours porto wineries port wine alvarinho travel porto travel oporto Booking Policy

Tours
Itineraries Oporto Douro Valley Minho Central Portugal Transfers Blog Contact Booking Policy Tour Booking:
reservations

must made through

website required

data requested time
booking exclusively used Portugal Excellence Tours strictly confidential format reservations must made

least hours advance; tours

only operate

with minimum people Portugal Excellence Tours reserves right

cancel minimum

number participants verified;

Children

between ages travel free charge; children from years only total amount respective tour; Portugal Excellence Tours responsible loss

damage personal objects that occurs outside vehicles; Advertised prices apply shared semi private tours tours private values change Delays SHOW": Whenever possible give maximum tolerance

minutes

client waiting prepaid

services there will

refund case delay show; Portugal Excellence Tours delays without giving

minimum notice minutes there will

refund prepaid amount; notice delay always made

Portugal Excellence Tours

customer same provided
telephone contact Hotel that will keep record delay communication; Portugal Excellence Tours fails respect agreed time made notice delay assumes transport expenses that
client

have accordance with service that contracted; case delayed arrival time airport client should contact Portugal Excellence Tours that reschedule time

arrival

Payment methods: Payment must made full Paypal

Bank
Transfer; Services reserved carried same must paid cash Refunds Tours

Transfers: Cancellations prepaid services made hours will entitled full refund same will processed days; Cancellations prepaid services period less

than hours

will charged service performed; Reimbursement expenses charged client More information About

Booking

Policy About Tours Privacy Policy

Contact TripAdvisor

Awards TripAdvisor Awards Contacts info@excellence tours +351 +351 More information About Booking Policy About Tours Privacy Policy Contact Subscribe Your

email will only used offer announcements 2019 Trajetória
Surpresa

Unipessoal Portugal Excellence Tours Licence RNAAT 607/2015 Developed Discover Oporto best company Come discover charms Portugal guided

highly
professional team with deep knowledge culture customs that will lead most beautiful landscapes historical
places country
full traditions Douro Valley Porto Tours oporto tours oporto

aveiro braga guimarães fatima batalha coimbra tours douro douro tours douro valley tours

douro
valley visit porto visit oporto porto tours
porto wineries port

wine alvarinho

travel porto travel oporto Booking Policy