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highly professional team and with deep knowledge of the culture

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landscapes and historical

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Booking Policy

Tour Booking:

  • All reservations must be made through our website.
  • All required data requested at the time of booking are exclusively used by Portugal Excellence Tours and in a strictly confidential format.
  • All reservations must be made at least 48 hours in advance;
  • All tours only operate with a minimum of 2 people and Portugal Excellence Tours reserves the right to cancel if the minimum number of participants is not verified;
  • Children between the ages of 0 and 4 travel free of charge; children from 5 to 12 years old only pay 50% of the total amount of the respective tour;
  • Portugal Excellence Tours is not responsible for any loss or damage of personal objects that occurs outside our vehicles;
  • Advertised prices apply for shared / semi-private tours. For tours in private the values can change.

Delays and "NO-SHOW":

  • Whenever possible, we give a maximum tolerance of 5 minutes of client waiting. In prepaid services there will be no refund in case of delay or no-show;
  • If Portugal Excellence Tours delays without giving a minimum notice of 20 minutes, there will be a refund of the prepaid amount;
  • The notice of delay is always made by Portugal Excellence Tours to the customer (if the same has provided the telephone contact) or to the Hotel that will keep the record of our delay communication;
  • If Portugal Excellence Tours fails to respect the agreed time, and has not made the notice of delay, it assumes the transport expenses that the client may have had in accordance with the service that contracted;
  • In case of delayed arrival time at the airport, the client should contact Portugal Excellence Tours so that he can reschedule the time of arrival.

Payment methods:

  • Payment must be made in full via Paypal or Bank Transfer;
  • Services reserved and carried out on the same day must be paid in cash.

Refunds - Tours and Transfers:

  • Cancellations of prepaid services made up to 48 hours will be entitled to full refund. The same will be processed up to 30 days;
  • Cancellations of prepaid services in a period less than 48 hours will be charged 25% of the service not performed;
  • Reimbursement expenses charged to the client.

Tours Itineraries Oporto Douro Valley Minho Central Portugal Transfers Blog Contact Booking Policy Tour Booking:

reservations must made through website required data
requested time booking exclusively
used

Portugal Excellence Tours strictly confidential format

reservations must made least

hours advance; tours only operate with minimum people Portugal
Excellence Tours

reserves right

cancel minimum number participants verified; Children between ages travel
free charge;
children from years only total amount respective tour; Portugal Excellence Tours responsible loss damage personal objects that occurs outside vehicles; Advertised prices apply shared semi private tours tours
private values

change Delays SHOW": Whenever possible give maximum tolerance minutes client waiting prepaid services there will refund case delay show; Portugal Excellence Tours delays without giving minimum notice minutes there will refund prepaid amount; notice delay always made Portugal Excellence Tours customer same provided telephone contact Hotel that will keep record delay communication; Portugal Excellence Tours fails respect

agreed time made notice delay assumes transport expenses that client have

accordance with service that

contracted;

case delayed

arrival
time airport client
should contact Portugal Excellence Tours that reschedule time

arrival Payment

methods: Payment must
made full Paypal Bank Transfer; Services

reserved carried same

must paid cash Refunds Tours Transfers: Cancellations prepaid services made hours will entitled full refund same will processed days; Cancellations prepaid services period

less than hours will charged service performed; Reimbursement expenses charged client More information

About Booking Policy About

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Policy Contact TripAdvisor Awards TripAdvisor Awards Contacts info@excellence tours +351 +351 More information About Booking Policy About Tours

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2019 Trajetória Surpresa Unipessoal Portugal Excellence Tours

Licence RNAAT 607/2015 Developed Discover Oporto

best company

Come discover
charms Portugal guided highly professional team with deep knowledge culture customs that will lead most beautiful landscapes historical places country full traditions Douro Valley Porto Tours oporto tours oporto aveiro braga guimarães fatima batalha coimbra

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oporto Booking Policy

Tours
Itineraries Oporto Douro Valley Minho Central Portugal Transfers

Blog Contact Booking Policy

Tour Booking: reservations must made through website required data

requested time booking exclusively used Portugal Excellence Tours strictly confidential

format

reservations must made least hours advance; tours only operate with minimum people Portugal Excellence Tours reserves

right cancel minimum
number participants verified; Children between
ages

travel free charge; children from years only

total amount respective tour;

Portugal Excellence Tours responsible loss damage

personal objects that occurs outside vehicles; Advertised prices apply shared semi private tours tours private values change Delays SHOW": Whenever possible give maximum tolerance minutes client waiting prepaid services there

will refund case delay show;
Portugal

Excellence Tours delays without giving minimum notice minutes there will refund prepaid amount; notice

delay always made Portugal Excellence Tours customer same provided telephone contact Hotel that will keep record delay communication; Portugal Excellence Tours fails respect agreed time made notice delay assumes transport

expenses that client
have accordance with service that contracted; case delayed arrival time airport
client should contact Portugal Excellence Tours that

reschedule time arrival Payment methods: Payment must made full Paypal Bank Transfer; Services reserved carried same must paid cash

Refunds Tours Transfers: Cancellations prepaid services made hours will entitled full refund same will processed days; Cancellations
prepaid services period
less than hours will charged service performed; Reimbursement expenses
charged client More
information

About Booking Policy About Tours Privacy Policy Contact TripAdvisor Awards TripAdvisor Awards Contacts info@excellence tours +351 +351 More information About Booking Policy About Tours Privacy Policy Contact Subscribe Your email will only used offer announcements 2019 Trajetória

Surpresa Unipessoal Portugal Excellence Tours Licence

RNAAT
607/2015 Developed Discover Oporto best company Come discover charms Portugal
guided

highly professional

team with deep knowledge culture
customs that will lead most beautiful landscapes
historical
places country full traditions Douro Valley Porto Tours oporto tours oporto aveiro braga guimarães fatima batalha coimbra tours

douro douro tours douro valley tours douro valley visit porto visit oporto porto tours porto wineries

port wine
alvarinho travel porto travel oporto Booking Policy
Tours Itineraries Oporto Douro Valley Minho
Central Portugal Transfers

Blog Contact

Booking Policy Tour Booking: reservations must made through website required data requested
time booking
exclusively used Portugal Excellence Tours
strictly confidential
format reservations must made least hours advance; tours only operate with minimum people Portugal Excellence Tours reserves right cancel minimum number participants verified;

Children between ages travel free charge; children from years only total amount respective tour;

Portugal Excellence Tours responsible loss

damage personal objects that occurs outside vehicles; Advertised prices apply shared

semi

private tours tours private values change

Delays SHOW":

Whenever possible give maximum

tolerance minutes client waiting prepaid services

there will refund case delay show; Portugal Excellence Tours delays

without giving minimum notice

minutes there will refund prepaid amount; notice delay always made Portugal Excellence Tours customer same provided

telephone contact Hotel that will keep

record delay communication; Portugal Excellence Tours fails respect agreed time made notice delay assumes transport expenses that client have accordance with service

that contracted; case delayed arrival time airport client should
contact Portugal Excellence Tours

that reschedule time arrival Payment methods: Payment must made full Paypal Bank Transfer; Services reserved carried same must paid cash

Refunds Tours Transfers: Cancellations

prepaid services made hours will entitled full

refund same will processed days; Cancellations prepaid services period

less
than hours will charged service performed; Reimbursement expenses

charged client More information About Booking Policy About Tours

Privacy
Policy Contact
TripAdvisor
Awards TripAdvisor Awards Contacts info@excellence tours +351 +351 More information About Booking Policy About Tours Privacy Policy Contact Subscribe Your

email will only used offer announcements 2019 Trajetória Surpresa

Unipessoal Portugal Excellence

Tours Licence RNAAT 607/2015
Developed Discover
Oporto best company Come discover charms Portugal guided highly professional team with deep knowledge culture customs that will lead most beautiful landscapes historical places country full traditions Douro Valley Porto Tours oporto tours oporto aveiro braga guimarães fatima batalha coimbra tours
douro

douro tours

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visit oporto porto tours porto wineries port wine alvarinho travel porto travel oporto Booking Policy

Tours Itineraries Oporto Douro Valley Minho Central Portugal Transfers Blog Contact Booking Policy Tour Booking: reservations must made through website required data requested time booking exclusively used Portugal Excellence Tours strictly confidential format reservations

must made
least hours advance; tours
only operate with

minimum people Portugal Excellence Tours reserves right cancel

minimum number participants verified; Children between ages travel free charge; children from years only

total amount respective tour; Portugal Excellence Tours

responsible loss
damage personal objects

that occurs outside vehicles; Advertised prices apply shared

semi private

tours tours private values change Delays SHOW": Whenever possible give maximum tolerance minutes client waiting prepaid services there will

refund case

delay show; Portugal Excellence Tours delays without giving minimum notice minutes

there will refund prepaid amount; notice delay always made Portugal Excellence Tours customer same provided telephone contact Hotel that will keep record delay communication; Portugal Excellence Tours fails respect agreed
time made notice delay assumes transport expenses that client have accordance with service that contracted; case delayed arrival time airport client should contact Portugal Excellence Tours that reschedule
time

arrival Payment

methods: Payment must made full Paypal Bank Transfer; Services reserved carried same must paid cash Refunds Tours Transfers: Cancellations prepaid

services made hours will

entitled full refund same will processed days; Cancellations prepaid services period less than hours will charged service

performed; Reimbursement expenses charged client More
information About Booking Policy About Tours Privacy Policy Contact TripAdvisor Awards

TripAdvisor Awards

Contacts info@excellence tours +351 +351 More
information About Booking Policy About Tours Privacy

Policy Contact Subscribe Your email will only used offer announcements 2019 Trajetória Surpresa Unipessoal Portugal

Excellence

Tours Licence RNAAT 607/2015 Developed Discover Oporto best company Come discover charms Portugal guided highly professional team

with deep

knowledge culture customs that

will lead

most beautiful landscapes historical places country full traditions Douro Valley Porto Tours oporto tours oporto aveiro braga guimarães

fatima batalha coimbra

tours douro douro tours douro valley tours douro valley visit porto visit oporto porto tours porto wineries port wine alvarinho travel porto travel

oporto Booking
Policy
Tours Itineraries Oporto
Douro

Valley Minho Central Portugal Transfers Blog Contact Booking Policy Tour Booking: reservations must made through website required data requested

time booking exclusively
used Portugal

Excellence Tours strictly confidential format reservations must made least hours advance; tours only operate with minimum people Portugal Excellence Tours reserves right cancel minimum number participants verified; Children between ages travel free charge; children

from

years only total amount respective tour; Portugal Excellence Tours

responsible loss damage personal objects that occurs outside

vehicles; Advertised prices apply shared
semi

private tours tours private values change Delays SHOW": Whenever possible give maximum tolerance minutes client

waiting prepaid services there will

refund case delay show; Portugal Excellence Tours delays without giving minimum notice minutes there will refund prepaid amount; notice delay always made Portugal Excellence Tours customer same provided telephone contact Hotel that
will keep

record delay communication; Portugal Excellence

Tours fails respect agreed time
made notice delay
assumes transport
expenses that client

have accordance

with service that contracted; case delayed arrival

time
airport client should contact Portugal Excellence Tours that reschedule time arrival Payment methods: Payment must
made full Paypal Bank Transfer;

Services reserved carried

same must

paid cash

Refunds Tours Transfers: Cancellations prepaid services

made hours will entitled full refund same will processed days; Cancellations prepaid services period less
than hours will charged

service performed; Reimbursement expenses charged client More information About Booking Policy About Tours Privacy Policy Contact TripAdvisor Awards TripAdvisor Awards

Contacts info@excellence tours +351 +351 More information About Booking Policy About Tours Privacy Policy Contact Subscribe

Your email will only used

offer announcements 2019 Trajetória Surpresa

Unipessoal Portugal Excellence Tours Licence

RNAAT 607/2015 Developed Discover Oporto best company Come discover charms Portugal guided highly professional team

with deep knowledge culture customs

that

will lead most beautiful landscapes historical places country full traditions Douro

Valley Porto
Tours oporto
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douro tours

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Tours Itineraries Oporto Douro Valley Minho Central Portugal Transfers Blog Contact Booking Policy Tour Booking: reservations must made

through website required data
requested time booking exclusively used Portugal Excellence Tours strictly
confidential

format reservations must made least hours advance; tours only

operate with minimum

people Portugal

Excellence Tours reserves right cancel minimum number participants verified; Children

between ages travel free charge; children from years only total amount respective tour; Portugal Excellence Tours responsible loss damage personal objects that occurs outside vehicles; Advertised prices apply shared semi private tours tours private values change Delays SHOW": Whenever possible give maximum tolerance minutes
client

waiting prepaid services there will refund case delay show; Portugal

Excellence Tours delays without giving minimum notice minutes there will refund
prepaid amount;
notice delay always made
Portugal Excellence Tours customer same provided telephone contact Hotel
that will
keep record delay communication; Portugal Excellence Tours fails respect
agreed
time made notice
delay

assumes transport

expenses that
client have accordance with service that contracted; case delayed arrival time airport client should contact Portugal Excellence Tours that reschedule time arrival
Payment methods:

Payment must made full Paypal Bank Transfer; Services reserved carried same must

paid

cash Refunds Tours Transfers: Cancellations prepaid

services
made hours will entitled full refund same will processed days; Cancellations prepaid services period less than hours will charged service performed;

Reimbursement expenses charged client More

information About Booking
Policy About Tours Privacy Policy Contact TripAdvisor Awards TripAdvisor Awards Contacts info@excellence
tours +351

+351 More information About Booking Policy About Tours Privacy Policy Contact Subscribe Your email will only used offer announcements 2019 Trajetória

Surpresa Unipessoal

Portugal Excellence Tours Licence RNAAT 607/2015 Developed Discover Oporto best company Come discover charms Portugal guided highly professional team with
deep
knowledge culture customs that will lead most beautiful landscapes

historical places country full traditions Douro Valley Porto Tours oporto tours oporto aveiro braga guimarães fatima batalha coimbra

tours douro douro tours douro valley tours douro valley

visit porto visit oporto porto tours porto
wineries port

wine alvarinho travel porto travel

oporto

Booking Policy

Tours Itineraries Oporto

Douro Valley

Minho Central
Portugal Transfers Blog Contact Booking Policy Tour
Booking:

reservations must

made
through website

required data requested time booking exclusively used Portugal Excellence Tours strictly confidential

format reservations
must made least hours advance; tours only operate with minimum people Portugal Excellence Tours reserves right cancel minimum number participants verified; Children between ages travel free charge; children from
years only total amount respective tour; Portugal Excellence Tours responsible loss damage personal objects that occurs outside vehicles; Advertised prices apply shared semi private tours tours private values change Delays SHOW": Whenever possible give maximum tolerance minutes client waiting
prepaid services there will

refund case delay show; Portugal Excellence Tours delays without giving minimum

notice minutes

there

will refund prepaid amount; notice delay always made Portugal Excellence Tours customer same

provided
telephone contact

Hotel that

will
keep record
delay communication; Portugal Excellence

Tours fails respect agreed time made notice delay assumes transport expenses

that

client have accordance with service that contracted; case delayed arrival time airport client should contact Portugal Excellence Tours

that reschedule time

arrival Payment methods: Payment must made full Paypal Bank Transfer; Services reserved carried same must paid cash Refunds Tours Transfers:

Cancellations

prepaid services made hours will

entitled full refund same will processed days; Cancellations prepaid services period less than

hours will charged service performed; Reimbursement expenses charged client More information About Booking Policy About Tours Privacy Policy Contact TripAdvisor Awards TripAdvisor Awards Contacts info@excellence tours

+351 +351 More information About Booking Policy About Tours

Privacy

Policy Contact Subscribe Your email will only used

offer announcements 2019 Trajetória Surpresa Unipessoal Portugal Excellence Tours Licence RNAAT 607/2015 Developed

Discover

Oporto best

company Come discover charms Portugal guided

highly professional

team
with deep knowledge culture customs that will lead most beautiful

landscapes historical places country

full traditions
Douro Valley Porto Tours
oporto tours
oporto aveiro braga guimarães fatima batalha coimbra tours douro douro tours douro valley tours douro valley
visit porto
visit oporto porto tours porto wineries port wine alvarinho travel porto travel
oporto

Booking Policy

Tours Itineraries Oporto Douro

Valley Minho Central Portugal Transfers Blog Contact

Booking Policy Tour

Booking:

reservations must made through

website required

data requested time booking exclusively

used
Portugal Excellence Tours strictly confidential format reservations must made least hours advance; tours only
operate with minimum people Portugal
Excellence Tours

reserves right cancel minimum number participants verified; Children between ages travel

free
charge; children from years only total amount respective tour; Portugal Excellence Tours responsible loss
damage

personal objects that occurs outside

vehicles; Advertised
prices apply shared semi private tours tours private values change Delays SHOW": Whenever possible give maximum

tolerance minutes client waiting prepaid services

there will refund case

delay show; Portugal Excellence Tours delays without giving minimum notice minutes there will refund prepaid amount; notice delay always made Portugal Excellence Tours customer same provided telephone contact

Hotel

that will keep record delay communication; Portugal Excellence Tours fails respect agreed

time made notice delay
assumes transport expenses that

client have accordance with service that contracted; case delayed arrival time

airport client should

contact Portugal Excellence Tours that reschedule time arrival Payment methods: Payment

must made full Paypal Bank Transfer; Services reserved carried same must paid cash Refunds Tours Transfers: Cancellations prepaid

services

made hours will

entitled full refund same will processed days; Cancellations prepaid services period less than hours will charged service performed; Reimbursement expenses charged client More information About Booking

Policy

About Tours Privacy Policy Contact TripAdvisor

Awards TripAdvisor Awards Contacts info@excellence tours

+351 +351 More information About Booking Policy About

Tours Privacy Policy
Contact Subscribe
Your email will

only used offer announcements 2019

Trajetória

Surpresa Unipessoal Portugal Excellence Tours Licence RNAAT

607/2015

Developed Discover Oporto

best company Come discover
charms Portugal guided highly professional team with deep knowledge culture

customs that will lead

most beautiful landscapes historical places
country full traditions Douro Valley Porto Tours

oporto tours oporto aveiro braga

guimarães

fatima batalha coimbra tours douro douro tours douro valley tours douro valley visit porto

visit oporto porto tours porto
wineries port wine alvarinho travel porto travel oporto Booking Policy

Tours Itineraries Oporto Douro Valley

Minho Central Portugal Transfers Blog Contact Booking Policy Tour Booking: reservations must made through website required data requested time booking exclusively used Portugal Excellence Tours strictly confidential format reservations must made least hours advance; tours only operate with minimum people Portugal Excellence Tours reserves right cancel minimum number participants verified; Children between ages travel free charge; children from years only total

amount respective tour; Portugal

Excellence Tours responsible loss damage personal objects

that occurs outside vehicles; Advertised prices apply
shared semi private tours tours private

values change Delays SHOW": Whenever

possible give
maximum tolerance

minutes client waiting prepaid services there will

refund case delay
show; Portugal Excellence Tours delays without giving minimum
notice minutes
there will refund prepaid
amount; notice delay always made

Portugal Excellence Tours customer same provided telephone contact Hotel that will keep record delay

communication; Portugal

Excellence Tours fails respect agreed time

made notice delay assumes transport expenses that client have
accordance

with service that contracted; case

delayed

arrival time airport client should contact Portugal Excellence Tours that reschedule time arrival Payment methods:

Payment must made full Paypal Bank Transfer; Services reserved carried same must paid cash Refunds Tours Transfers: Cancellations prepaid services

made hours

will entitled full refund same will processed days; Cancellations

prepaid

services period less than hours will charged service performed; Reimbursement expenses charged client More

information

About Booking Policy About Tours Privacy Policy Contact TripAdvisor Awards TripAdvisor Awards Contacts info@excellence tours +351 +351

More information About Booking Policy About Tours Privacy Policy Contact Subscribe Your email will only used offer

announcements 2019 Trajetória Surpresa Unipessoal Portugal Excellence Tours Licence
RNAAT 607/2015 Developed Discover Oporto best company Come

discover charms Portugal guided highly professional team with deep knowledge

culture customs

that will lead most beautiful

landscapes historical

places country full traditions Douro Valley Porto Tours oporto tours oporto aveiro braga guimarães fatima batalha coimbra

tours douro

douro tours douro valley tours douro valley visit

porto

visit oporto porto tours porto wineries port

wine alvarinho travel

porto travel oporto Booking Policy

Tours Itineraries Oporto Douro Valley Minho

Central Portugal Transfers Blog Contact Booking Policy Tour Booking: reservations must made through website

required data requested

time booking exclusively used Portugal Excellence Tours strictly confidential format reservations must made least hours advance; tours only operate with minimum people Portugal Excellence Tours reserves right cancel minimum number participants verified; Children between ages travel free charge; children from years only total

amount respective tour; Portugal Excellence Tours responsible loss damage personal objects that occurs

outside vehicles;
Advertised prices apply shared semi private tours tours private values change Delays SHOW": Whenever possible give maximum
tolerance minutes client waiting

prepaid services there will refund case

delay

show; Portugal

Excellence
Tours delays without giving minimum notice minutes there
will refund
prepaid amount;
notice

delay always made Portugal Excellence Tours customer same

provided

telephone contact Hotel that will

keep record delay communication; Portugal Excellence Tours fails respect agreed
time
made notice delay assumes transport expenses that client have accordance with service that contracted; case delayed arrival time airport client should contact Portugal Excellence Tours that reschedule time arrival

Payment methods: Payment must made full Paypal Bank Transfer; Services reserved carried same must paid cash

Refunds Tours Transfers: Cancellations

prepaid services made hours will entitled

full

refund same will processed days; Cancellations prepaid

services period less than hours will charged service

performed; Reimbursement expenses charged client More information About Booking Policy About Tours Privacy Policy Contact TripAdvisor Awards TripAdvisor Awards Contacts info@excellence tours +351 +351 More information About Booking Policy About Tours Privacy Policy Contact Subscribe Your email will only used offer announcements 2019 Trajetória Surpresa Unipessoal Portugal Excellence Tours Licence RNAAT 607/2015 Developed Discover

Oporto

best company Come discover charms Portugal guided highly professional team with deep knowledge culture customs that will lead most beautiful landscapes historical places country

full traditions Douro Valley

Porto Tours oporto tours

oporto aveiro braga guimarães fatima batalha coimbra

tours douro douro

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visit oporto porto tours porto wineries port wine alvarinho travel porto travel oporto Booking

Policy